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Soundmade ApS
Baldersgade 4
2200 Copenhagen N
Denmark
When you access or use the Soundmade website, the Soundmade service, or any applications (including mobile applications) provided by Soundmade (collectively referred to as “the Service”), you agree that, regardless of access method and user type, you are bound by Soundmade’s terms of use, privacy policy, community rules, and terms of payment. The Service is owned and controlled by Soundmade ApS, Baldersgade 4, 2200 Copenhagen N. These terms of use affect your legal rights and obligations. Accepting these terms of use is a requirement to access the Service. There may be situations where we offer special features with their respective independent terms and conditions that apply beyond these terms of use. To the extent that the terms and conditions of such special features conflict with these terms of use, the terms and conditions of the special features shall be applicable.
GDPR Privacy & Data Protection Policy
1. Introduction
Welcome to Soundmade App (“we,” “our,” “us”). We take your privacy seriously and are committed to protecting your personal data. This policy explains how we collect, use, store, and protect your personal data, in compliance with the General Data Protection Regulation (GDPR) and other applicable global privacy laws.
2. Data Controller & Contact Information
The data controller for the processing of personal data is:
Soundmade ApS
Baldersgade 4, 4., Copenhagen, Denmark
Email: [email protected]
3. What Data We Collect
We collect the following personal data:
Account Information: Name, email, phone number, username, password.
Profile Data: Profile picture, bio, social connections.
Usage Data: Music preferences, playlists, interactions with the app.
Device Information: IP address, browser type, operating system.
Payment Information: Credit/debit card details (processed securely via third-party providers).
Cookies & Tracking Technologies: Session cookies, analytics data.
4. How We Use Your Data
We use personal data for the following purposes:
Providing and personalizing music recommendations.
Managing user accounts and security.
Processing payments and subscriptions.
Improving app performance and user experience.
Complying with legal obligations.
5. Legal Basis for Processing Data
We process personal data under the following lawful bases:
Consent: When you sign up and accept our terms.
Contractual Necessity: To provide our services.
Legitimate Interests: To enhance user experience and security.
Legal Obligation: When required by law.
6. Data Sharing & Third Parties
We share data with the following third parties:
Payment processors for transactions.
Cloud service providers for storage.
Analytics services to improve app functionality.
Law enforcement when required by law.
7. Data Storage & Retention Policy
All data is securely stored on Digital Ocean servers.
When a user requests account deletion:
All personal data is retained for six (6) months before permanent deletion.
During this period, users may request data retrieval by contacting support via email or by submitting a request through the Soundmade community.
After six months, all personal data will be permanently erased from our systems, except for anonymized data used for analytical purposes.
8. International Data Transfers
If data is transferred outside the EU/EEA, we ensure appropriate safeguards such as:
Standard Contractual Clauses (SCCs)
EU-U.S. Data Privacy Framework (if applicable)
Adequacy decisions by the European Commission.
9. Your Rights Under GDPR
Under the GDPR, you have the following rights:
Access: Request a copy of your personal data.
Correction: Update incorrect or incomplete data.
Erasure (Right to be Forgotten): Request the deletion of your personal data.
Restriction: Limit the processing of your personal data in certain cases.
Objection: Object to data processing based on legitimate interests.
Portability: Request the transfer of your data to another provider.
Withdraw Consent: Revoke previously given consent.
To exercise these rights, contact us at: [email protected]
10. Data Security Measures
We implement robust security measures to protect your data, including:
Encryption: We use TLS and AES-256 encryption for data protection.
Access Control: We have strict access control and authentication mechanisms in place.
Security Audits: Regular security audits and compliance checks are conducted.
11. Cookies & Tracking Technologies
We use cookies for the following purposes:
User authentication.
Analytics & performance tracking.
Advertising & marketing (with consent).
You can manage your cookie preferences via app settings or browser settings.
12. Changes to This Policy
We may update this privacy policy periodically. If significant changes are made, you will be notified via email or in-app notifications.
13. Contact Us
For privacy-related inquiries, please contact our Data Protection Officer at:
[email protected]
Last updated: 1st of April, 2025
The service is delivered as is and as available, with all associated errors and omissions. Neither Soundmade ApS nor their founders, employees, managers, board, or agents (collectively referred to as the “Soundmade ApS Parties,” to the extent permitted by law) provide any kind of warranty or approval, either expressly or implicitly, regarding:
1. The service.
2. Soundmade ApS’s content.
3. Soundmade ApS’s users.
4. User content.
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